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Author: Godson

5 Strategies To Retain Customers During Coronavirus Outbreak

We understand the CoronaVirus is affecting the way we do business today. Some companies are thriving and benefiting from this havoc while others are under panic. 

Do you want this to affect you? Of course Not. You can’t allow your company to fall short at this time. 

5 Strategies To Retain Customers During Coronavirus Outbreak

Here are the 5 strategies every business owner must do right now to retain their customer and boost growth.

Go on the phone and stay connected:

It’s time to be fully connected and communicate with your customers proactively. It doesn’t matter if you have thousands or just a single customer.  

While on phone, sympathize and encourage them to stay safe and maintain healthy precautions.  

This will make them like and trust you more, and willing to do more business with you in the future. Remember out of sight is out of mind. Keep connected.

Offer them a Free Gift Cards:

Yes, I mean just that. 

We understand business might be on hold for a little while, but I want you to understand that the sustenance of your business lies majorly in repeat customers/clients. 

We want to have those customers coming back to us, so, a little sacrifice could go a long way to maintain this relationship.  

You can offer them a variety of Gift cards like mobile cards. It doesn’t matter if it’s a $1 gift. It will be highly appreciated and they will remember you for showing love to them in this pandemic time.

Offer Discount Advantage

Entice your customers with discount offers. You can tell them you are offering a discount promotion to support them in these temporal crises. Though we don’t know how long this situation will last. With this approach, you are still driving the business while at home.

Stream Online or Video Chatting:

It’s is time to go digital with your service to continue providing support for the customer who is sitting at home. 

Use free tools like Facebook Chat, Google Hang out, Skype or zoom to provide service remotely. 

Be proactive and Update your customers.

Be on the first line to reach the customers when there is the latest update.

 It can be News about the coronaVirus situation or your business.

Don’t keep the door shut, though your physical office or stores might be closed temporally simple Email will go along way.  

Conclusion

It’s time to fully engage online and do whatever it takes to keep you in the mind of your customers.  

With this little approach, watch how your business will take a big jump when the situation goes back to normal.


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YOU VS YOU

You Vs Many people believe that there is a force holding and restricting them from achieving things. But this is a wrong perception to have because if anything is stopping you from achieving your dreams, that thing is YOU!

If life throws you a curveball, you either find something or someone to blame or find out what you could have done differently. If you wait for someone to give you guarantees, you might never get it.

But you can give yourself guarantees, work towards them, and make them happen because you have only yourself to count on!

WINNERS DON’T MAKE EXCUSES

When you fail, the first step is getting over yourself. Understand that it’s not about you; find out why you failed and work on them. And if there is a task that you must execute, do not focus on the parts that you can do.

You should aim for those that you cannot do because the curiosity to learn how to get something done makes you realize that you can do some things that you never thought you would be able to do.

Also, if you must give up or leave the scene, make sure it is on your terms. Never let circumstances determine your decisions.

PLANNING AND CHANGE

Time and change are the two powers that every human being has to deal with daily, and nobody has control over either of them. They are also the two components that are most difficult to manage.

The summary of your life is expressed in how you used time and change. Anything you become is a result of how you used your time and managed the changes that came along in your life.

You exist to fulfill a destiny, and you must do that within a specific period. Whether you fulfill that purpose or not depends on how well you use your time because you do not have forever to fulfill your purpose.

STOP WISHING – START DOING

Everyone has got wishes, but the way through it is to figure out the next right move. When challenges hit, the way to get through the challenge is to ask yourself, “What is the next right move?” You should not be dwelling on the challenge and wish it did not happen.

Figuring out the next right move is crucial to progress as it positions you on part to success.

Folks, your life is not defined by that one challenging moment. The only thing failure should do; is to point you in a different direction of doing things.

I will advise you to stop focusing on what you don’t have instead, focus on what you have and be grateful for them. Then, keep doing and stop wishing.

STEPPING UP

To change your life, change your behavior, achieve your goals, and make your dream a reality, you must step up. Many people go through life without discovering what their talents are and what they are capable of.

When you see a successful person, and you go on admiring them, always have this in mind that the success they are enjoying is the product of the work they have put in.

People are rewarded publicly for the work they have done privately. Next time you start pondering why you can’t afford the good things of life, you have to sit up, cast away your doubts, and start working.

OVERCOMING REJECTION

Rejection is the sense of being unwanted. You believe people do not love you because you do not feel their love. You have been abandoned by your father, mother, siblings, husband, wife, boss, friend, or business partner.

You have experienced betrayal from one or more persons closest to you, and you seem to be unable to get over it. The pain of rejection cannot be avoided, but you can choose not to allow that pain to ruin the rest of your life.

Do not park at the point of your pain because Jesus was rejected too. In the face of rejection, focus on achieving your purpose, and just maybe, at the end of the day, you will be better for it.

HOW A LEADERS THINK’S

A person’s way of thinking is their philosophy that either makes or destroys the people they are leading. And if you do not change your mind and manner of thinking, you will never become a leader.

Your attitude determines your limitation and how far you go is hinged on your belief system. A leader cannot lead beyond their belief system and attitude.

A person’s attitude is their way of manifesting their philosophy, and philosophy is the product of personal ideas. As a leader, the first thing you should have in your mind is that everyone is a leader, and by so doing, leading becomes easier and better done.

your thinking habit

CHANGE

Change is constant, and for growth to take place, change is necessary. The eagle, for instance, is one of the birds with the longest lifespan. An eagle can live for 70 years, but once it clicks 40, it becomes hard for the eagle to fly or hunt food because it’s feathers would have become heavy, and its sharp, long beak becomes blunt.

To prevent dying a slow death, the eagle undergoes a 150-day change by going to a mountain top and knocking off its beak and waiting for several days for a new one to grow. It also pulls out the heavy feathers until it can fly again.

This process is painful but worth it. And many of us, as humans, also need to go through a painful process of change to achieve our desired goals in life.

GOING THROUGH TOUGH TIMES

During tough times, staying resolute and not giving up are the most important things to do. Tough people will always outlast tough times.

And when you fall, what matters most is your victory. Giving up is human nature because of the fear of falling and not succeeding, but when you do that, you never find out if you would have succeeded.

It is a lot better to try and fail than not try at all. To forge ahead, figure out what exactly is causing your failure and deal with it. Is it fear, procrastination, a relationship, self-doubt, or laziness? Figure it out and get rid of it!

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